Privacy Policy
Effective Date: 19/06/2025
Welcome to RO Mitra (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.romitra.in, use our mobile application, or book our services.
By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name
Phone number
Address
Email (if provided)
Service details and preferences
Location Data:
To assign the nearest technician, we may use your GPS location (only with permission).
Technical Data:
IP address, browser type, operating system, and device information.
2. How We Use Your Information
We use your information to:
Process bookings and deliver services
Provide customer support
Improve our website, app, and service offerings
Send important updates or confirmations via SMS or WhatsApp
Maintain internal records for service tracking
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
Our verified RO technicians for service fulfillment
Legal or regulatory authorities if required by law
4. Data Security
We implement standard security measures to protect your personal information. However, no data transmission over the internet is 100% secure. You share information at your own risk.
5. Your Rights
You may:
Request to view or delete your personal data
Opt out of non-essential communications
To do so, contact us at +91 7070866060 or mail.romitra@gmail.com
6. Cookies & Tracking
We may use cookies to improve your browsing experience. You can choose to disable cookies in your browser settings.
7. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices of such external sites.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, feel free to contact us:
📍 RO Mitra
Jay Vijay Chowk, Yavatmal, Maharashtra
📞 +91 7070866060
✉️ mail.romitra@gmail.com
