Refund Policy
🔄 Eligibility for Refund:
You are eligible for a full or partial refund if:
Service was booked but not provided
Service was unsatisfactory and reported within 24 hours
Duplicate payment was made by mistake
💰 How to Request a Refund:
Please contact us at +91 7070866060 or email at romitra.in@gmail.com with your booking details. Refunds (if approved) will be processed within 7 business days via the original payment method.
⚠️ Non-Refundable Cases:
Cancellation after service completion
Delays caused by customer unavailability
Any disputes raised after 24 hours of service
Disclaimer
RO Mitra is a service provider platform connecting customers with trained technicians for RO-related services. While we strive to provide accurate and timely service:
We are not responsible for damage caused by previously installed faulty parts or customer misuse.
All advice or suggestions given by technicians are based on their professional judgment.
Service availability may vary due to weather, location, or unforeseen technical issues.
